Frequently Asked Questions

How do I inquire about an equipment order?

Our team at illuminAid Gear offers hands-on support for all technology orders throughout the ordering and shipping process. If you are interested in placing an order, please fill out an Inquiry Form here, and our team will be in touch as soon as possible.

Why is there a minimum order?

illuminAid Gear supports large orders over $10,000 for NGO partners looking to scale up the use of digital tools in their operation. Please note that this minimum order does not include any shipping charges, which are calculated separately.

How does illuminAid calculate shipping costs?

Shipping costs are dependent upon delivery location and the availability of customs clearance partners in that region. illuminAid Gear works with end-to-end logistics partners to get all equipment from our doorstep to yours. For a shipping quote, please inquire about equipment and quantities here.

What’s illuminAid?

illuminAid is a global humanitarian charity that partners with international NGOs to support the delivery of knowledge to where video has never been seen before. illuminAid launched www.illuminaid-gear.org in 2023 to help NGOs around the world have direct access to the technology and equipment they need to scale the impact of their work.

Why video?

Our partners have marked on increased audience participation when they incorporate video into their regular work. Video screenings are imperative when working in areas of high illiteracy rates. This is because it is a medium that all viewers can understand, engage in, and learn from. Video screenings have the capability to maximize beneficiaries compared to traditional methods of in person interventions. The message is reliable with each screening as the content does not change between each viewing. With Catholic Relief Services in Guatemala, presentations that incorporated video and the handheld projectors we provided had their attendance improved by 33%. To learn more about the impact video can have in development programs, we recommend this comprehensive summary by the Food and Agriculture Organization of the United Nations on the impact of video on behavior change efforts.

What is behavior change communication?

Communication that promotes positive changes in behaviors, attitudes, beliefs, and norms. Behavior change communication entails using communication by trusted advisors to emulate and teach recipients on the positive behavior change. illuminAid trains its partners on utilizing Information Communication Technologies, specifically video, to demonstrate and develop positive behavior patterns for at-risk populations. To learn more about how video can impact behavior, read our blog post on the subject.

What is a Video Education Workshop?

A Video Education Workshop (VEW) is a four-day training with a combination of lecture and hands on training where illuminAid staff and LVTs teach participants how to plan, shoot and edit a video. These are interactive sessions that teach trainees how to use videomaking as a tool for behavior change communication. Video production is managed by participants who film in the community, where screenings will be held in alongside the locals. By the end of the four days, all attendees will have participated in creating a video and have the knowledge to effectively utilize the provided equipment. Stay tuned for a more in-depth video breakdown of what a workshop is and what one entails.

What is the Capacity Development Program?

To ensure seamless and scalable integration of video creation and dissemination into our partner’s communication strategy, illuminAid provides one year of behavior change communications capacity development following our Video Education Workshop. Our intervention is designed and implemented in a way so that our partner organizations will be fully autonomous with video production after our collaboration. With their newfound skills and equipment, organizations will be fully capable of integrating video and mobile projectors into future projects and proposals without the need for expensive outsourcing. It is our goal that video becomes an innate part of the communication strategy and the staff of our partner organizations are confident and capable in creating and showing videos for future behavior change needs.

Interested in implementing illuminAid’s video intervention in your organization?

We want to hear from you! If you’re interested in partnering with illuminAid for an in-country Video Education Workshop and Capacity Development Program, get in touch with us.